1. Acceptance of Terms
By using the Snow Shovel Help app, you agree to these terms and conditions. If you do not agree,
please do not use the app.
2. Service Description & Employment Status
Snow Shovel Help is a community platform that connects people who need snow shoveling assistance with
volunteers willing to help. We are a facilitation platform only and do not provide shoveling
services directly.
IMPORTANT: All volunteers are independent community members. Use of this platform
does NOT create an employer-employee relationship, partnership, or agency between any user and the
website owner.
3. Insurance & Coverage
The website owner does NOT provide insurance coverage of any kind (including but not limited to
liability, medical, or worker's compensation insurance) for any user. Any and all shoveling
activities are entirely at the participants' own risk.
4. User Responsibilities
As a requester, you agree to:
- Provide accurate information about your property and needs
- Be available at the scheduled time
- Ensure the property is safe for volunteers to work
- Treat volunteers with respect and courtesy
As a helper, you agree to:
- Only commit to requests you can fulfill
- Arrive at the agreed-upon time
- Perform work safely and to the best of your ability
- Notify the requester if you cannot make it
4. No Guarantee of Service
We do not guarantee that a volunteer will be available for every request. This is a community-driven
platform dependent on volunteer availability.
5. Liability Disclaimer
Snow Shovel Help app is not responsible for any injuries, damages, or losses that occur during snow
shoveling activities. All interactions and work performed are at the users' own risk.
6. User Conduct
Users must not use the platform for illegal activities, harassment, or any purpose other than
legitimate snow shoveling assistance.
7. Privacy
By using the app, you consent to the sharing of your contact information with matched users for the
purpose of coordinating snow shoveling services.
8. Cancellations
Both requesters and helpers may cancel at any time. We ask that you provide as much notice as
possible when canceling.
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the app constitutes
acceptance of updated terms.
10. Contact
For questions about these terms, please contact us through the app.